Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to provide a seamless shopping experience, and we’ve outlined our shipping and delivery policies below to ensure that you know what to expect.
1. Shipping within the UAE
- We offer nationwide shipping across the UAE, ensuring that your order is delivered to your doorstep promptly.
- The shipping fee is 20 AED for all orders within the UAE.
- Delivery times may vary depending on your location, but we typically process orders within 1-3 business days.
2. In-Store Pickup (Meetup at Our Store)
- If you'd prefer to pick up your order directly, we also offer in-store pickup.
- You can choose this option at checkout and select the most convenient time for you to meet at our store.
- There are no additional charges for in-store pickup, and we will notify you once your order is ready for collection.
3. Try Before You Buy - Product Fit
- Unsure about the fit of a product? No problem! You can always visit our store to check the fit in person before purchasing. Simply bring in the item you'd like to try, and our team will assist you in finding the right size or fit.
- We are happy to help you with any product fitting concerns and will work with you to ensure you are completely satisfied.
4. Order Tracking
- Once your order is dispatched, you will receive an email with tracking information so you can track your shipment in real time.
5. Additional Information
- Please ensure that the delivery address provided is accurate to avoid delays or misdeliveries.
- For any questions or concerns regarding your shipment, feel free to contact us at [your contact details] or reach out through our website.
Thank you for choosing us! We appreciate your business and look forward to delivering your order soon.